Keen Home Care Leadership & Caregiving Team
Unwavering Dedication, Compassion, Empathetic Care and Genuine Connections
Private Duty In-Home Care
Machelle Thompson, PT, CMC
Founder & CEO
With a career spanning over three decades in senior and home care services, Machelle Thompson embarked on a mission in 2005 to redefine how aging seniors experienced care. Fueled by personal experiences caring for her parents, her vision for Keen Home Care was born from a desire to offer compassionate alternatives that allow seniors to thrive in the comfort of their own homes for as long as possible. Machelle’s dedication to this mission led to the founding of Keen, a name reflecting the insightful care and compassionate approach the team embodies every day.
Beyond her professional journey, Machelle’s commitment to seniors extends to the community, collaborating with various associations and service groups. Her engaging approach, whether liaising with families, caregivers, or industry professionals, reflects her dedication to ensuring every senior receives personalized care that resonates with Keen’s mission.
Machelle’s affinity for tennis, boating, and travel complements her holistic approach to life, balancing her professional responsibilities with personal passions.
Professional Affiliations,
Service & Memberships
- Home Care Association of America, Member
- Estate Planning and Trust Council of Long Beach, Past President
- Alamitos Bay Neighbors, Expert Contributor for Home Care & Assisted Living
- Women Presidents Organization (Orange County II Chapter), Member
- Community Hospital of Long Beach, Foundation Board Member
- Professional Fiduciary Association of America, Member
- Executives Association of Long Beach, Past President and Former Member
- Long Beach Yacht Club, Club 100 Member
Licenses & Certifications
- Registered Physical Therapist (PT)
- Licensee for Rossmoor Home Assisted Living Facility (RCFE), License #306005289
- Licensee for Keen Home Long Beach (RCFE), License #198320199
- Licensee for Keen Home Harvard (RCFE), License #306006299
- Care Manager Certificate (CMC)
- Completed Fiduciary Curriculum, CSUF
Ginny Dutile, MA, RCFE, CMC
Vice President, Operations & Geriatric Care Manager
Ginny Dutile’s career embodies a deep-seated commitment to providing exceptional care for seniors. Her journey commenced with a master’s degree in clinical psychology, driving her passion for aiding families through challenging transitions and advocating for seniors’ well-being. Ginny’s multifaceted roles within Keen reflect her extensive background, from managing difficult behaviors to advising on lifestyle changes and ensuring seniors’ end-of-life transitions are handled with the utmost care.
Outside her professional realm, Ginny’s love for culinary arts and dance mirrors her dedication to enriching lives, whether through professional care or personal interests. Her involvement in various associations underscores her dedication to ongoing learning and professional growth within the caregiving community.
Roberta (Robbi) Anderson
Business Office and Accounts Manager
Robbi Anderson brings a client-first mentality to her role as Accounts Manager at Keen Home Care. With a background in psychology and years spent in counseling, she orchestrates the seamless functioning of Keen’s business operations. Robbi’s diverse expertise allows her to offer invaluable support to the broader Keen team while maintaining a deep connection to the organization’s core values.
Beyond her professional commitments, Robbi’s passion for jewelry-making and exploration of local coffee shops mirror her pursuit of creativity and discovery, adding depth to her multifaceted role at Keen.
Christine Yap
Director of Care & Staff Development
Christine Yap’s lifelong inspiration stems from her parents’ selfless acts, motivating her to serve seniors with unwavering compassion. Her role at Keen encompasses overseeing in-home care and staff, extending her empathetic touch to clients and team members alike. Christine’s meticulous attention to detail and commitment to staff development resonate in her efforts to deliver person-centered care and nurture the growth of the Keen team.
Balancing her professional pursuits with hobbies like volleyball and nature exploration, Christine exemplifies a holistic approach to life and work, instilling a sense of fulfillment within the Keen community.
Licenses & Certifications
- Bachelor of Arts in Mass Communication 1988
- Nursing Assistant Course 2005
- Licensed RCFE Administrator
Alma Hernandez
Care Manager Assistant
Alma Hernandez’s journey into caregiving began with a childhood shaped by caring for younger siblings, instilling in her a profound sense of compassion. Emigrating to the United States at 15, Alma’s relentless dedication to caregiving made her a valued member of Keen’s team. Starting as a part-time caregiver, Alma’s unwavering commitment led to her ascension as a Care Manager Assistant, where she expertly guides clients towards suitable elder care options.
Alma’s determination to make a difference extends to her ongoing education in nutrition, aimed at enhancing her clients’ lives. Her vibrant energy and dedication to individualized care reflect her commitment to ensuring each senior’s well-being.
Licenses & Certifications
- Certified Nursing Assistant (CNA)
Tina Yslas
Care Manager Assistant
Tina Yslas’s 25-year journey in caregiving began from her exposure to providing in-home care for her grandmother. Starting as a caregiver and ascending to the role of Care Manager Assistant at Keen, Tina oversees care quality and administrative functions, ensuring every client receives tailored care. Her transition from an education background to a caregiving career speaks volumes about her dedication to enriching lives.
Outside work, Tina’s love for exploring diverse cuisines mirrors her ongoing quest for enriching experiences, symbolizing her dedication to providing exceptional care at Keen Home Care.
Licenses & Certifications
- Bachelor’s Degree, Philippines
- Residential Care Facilities for the Elderly (RCFE) Administrator, 2004
Sandra Lara-Lee
Client Care Coordinator
Sandra Lara-Lee’s path in caregiving began by caring for her grandmother, igniting her profound sense of purpose in providing quality care. As Keen’s Client Care Coordinator, Sandra meticulously oversees the administrative details of client engagements, ensuring tailored caregiver-client matches. Her tenure as a Certified Nursing Assistant and dedication within the In-Home Support Services Program underscore her commitment to enhancing the lives of Keen’s clients.
As a Long Beach resident, Sandra finds joy in spending time with her daughter, indulging in reading, and exploring new destinations, aligning her personal pursuits with her dedication to caregiving.
Licenses & Certifications
- Certified Nursing Assistant (CNA)
Board & Care
Adrian Herbas
Director of Operations – Keen Homes
Adrien Herbas’s journey in caregiving commenced from caring for his grandfather, fostering his unwavering dedication to enriching seniors’ lives. In his role as Director of Operations, Adrien ensures the seamless functioning of Keen’s Board and Care homes, upholding standards that transcend mere state requirements. His diverse background, from Certified Nursing Assistant to Business Office Manager, embodies a holistic understanding of caregiving dynamics, underscoring his commitment to familial responsibility within the Keen community.
Balancing professional responsibilities with family time and travel, Adrien personifies the harmony between dedication to work and life’s enriching experiences.
Licenses & Certifications
- Certificate for Human Resources, 2019
- Certified Nursing Assistant, 2012
- Medical Assistant Certification, 2010
- Certified Dementia Practitioner
- Residential Care Facilities for the Elderly (RCFE) administrator
LaToya Johnson
Residential Care Facilities for the Elderly (RCFE) Administrator – Keen Board and Care Homes
LaToya Johnson’s journey into caregiving is rooted in a deep sense of purpose and compassion. Joining Keen as a Client Care Coordinator, she swiftly transitioned into her role as RCFE Administrator, overseeing the day-to-day operations of Keen Homes. LaToya’s dedication goes beyond administrative duties, ensuring a nurturing environment that exceeds state requirements, mirroring her commitment to providing exceptional care for seniors.
Her interests in swimming, biking, and family time outside of work echo her balanced approach to life and caregiving, reflecting her commitment to creating vibrant, enriching experiences for Keen’s residents.
Licenses & Certifications
- Residential Care Facilities for the Elderly (RCFE), 2021
- Certified Nursing Assistant, 2009